Multi-Department Employee Performance Evaluation Based on DEA Cross Efficiency

School of Management, University of Science and Technology of China, Hefei, China. ___________________________________________________________________________ Abstract Employee performance evaluation is an important task for performance management, thus efficient employee performance evaluation method is a necessity. This paper proposes to combine Workforce Scorecard and DEA method to evaluate multi-department employee performance. First, various KPIs which used to assess employee performance are selected based on four selection criteria, and then to aggregate those selected KPIs into four dimensions of Workforce Scorecard. The relative efficiencies of employees are calculated by using the DEA method; the results can be used to evaluate employee performance. However, because of traditional DEA method based on the idea of self-evaluation and will generate a set of different weights for each employee, thus it is not proper to assess and compare the employee performance directly. Therefore, this study present to use DEA cross efficiency to evaluate employee performance, which consider the other DMUs when evaluate the relative efficiency. Finally, the proposed method is applied to assess the performance of two departments’ employees of a Chinese motor company. _________________________________________________________________________________________